MANAGED SERVICE PROVIDER PROGRAM

The Mississippi Department of Information Technology Services (ITS) and Guidesoft, d/b/a Knowledge Services, have entered into a contract for a Managed Service Provider (MSP) program. A Managed Service Provider solution will continue to be competitive and add value in areas of contingent worker and milestone, deliverable and/or service-based statement of work (SOW) procurements. Knowledge Services carries the primary responsibility for over-seeing all consulting services engagement requirements from candidate selection to compliance and reporting. The MSP becomes the point of contact for agencies utilizing the program.